1577 New Britain Avenue
Farmington, CT 06032
We will make an effort to respond to your questions within a timely manner.
The term "personal information" as used throughout this policy means any information that identifies, or is used by or on behalf of Primacy to identify, an individual.
What types of information does the Site collect from Site visitors, and how?
Primacy collects personal information through the Site when it is provided by Site visitors, such as when you provide your name, address, telephone number, and e-mail address to register on certain pages of the Site. And if you contact us by e-mail, we will collect your e-mail address and any other personal information you may provide in the e-mail.
In addition, the Site automatically collects certain information about Site visitors’ computers or other electronic devices used to access the Site. This information may include your Internet Protocol (IP) address, domain name, browser type, date and time of your searches, and information provided by tracking technologies, such as cookies and single-pixel tags. If you use a mobile device to access the Site, we also may collect information about your device, such as your device ID and device type, as well as information about your use of the device to access other online resources. In general, none of this information is "personal information" as defined above.
Passive Information Collection and Use
As you navigate around the Site, certain information can be passively collected (that is, gathered without your actively providing the information), using various technologies. We and our third party service providers passively collect and use information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Site through a mobile device.
You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Site. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
Using pixel tags, web beacons, clear GIFs, or other similar technologies: These may be used in connection with some Site pages and HTML-formatted e-mail messages to, among other things, track the actions of Site users and e-mail recipients, measure the success of our marketing campaigns, and compile statistics about Site usage and response rates.
IP Address: Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.
Device Information: We may collect information about your mobile device, such as a unique device identifier.
How does Primacy use personal information collected through the Site?
Primacy uses the personal information it collects through the Site for several purposes, including:
- To fulfill your requests. We will use your personal information to send you information you may request about our services.
- To improve our communications with you. We may use personal information you provide, as well as the non-personal information gathered through the Site’s tracking technologies, to customize and personalize certain of Primacy’s online resources and communications for you. These uses may also include data analysis, audits, identifying Site usage trends, and determining the effectiveness of our promotional campaign.
- For internal business purposes. We also may use personal information about you for our internal business purposes, such as to conduct data and Site usage analysis in order to enhance the design and functionality of the Site; to evaluate options for developing or improving our services; and to determine the effectiveness of our promotional campaigns.
- Site compliance auditing. Primacy also may use personal information to audit its online resources for authorized access and security.
Consistent with the terms of this Policy and other applicable privacy notices we have provided, in some cases Primacy consolidates and analyses personal information it collects through the Site with information collected through other channels, such as telephone calls, surveys, other Web sites and other online resources and communications, in order to enhance the quality of services that we offer.
With whom does Primacy share personal information collected through the Site?
We will not share your information with any third party, unless such information is requested by law enforcement agencies, or if we are required to do so by law, regulation, subpoena, court order, or by a government entity.
We also use and disclose information we collect passively as described above, under “Passive Information Collection and Use,” and for any other purpose, except where we are required to do otherwise under applicable law (for example, if we are required to treat such information as personal information). In addition, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
Primacy does not share personal information with unaffiliated third parties for their own marketing purposes, nor do we allow such parties to collect the personal information of visitors to our Site by tracking such visitors’ usage of our Site over time.
What choices do you have about how Primacy collects, uses and discloses personal information?
Submitting Information: You may choose not to submit personal information to Primacy online by electing not to enter any personal information into a form or data field on this Site.
Limiting Uses and Disclosures of Information Collected: If you do submit your personal information to us, you can limit certain of our uses of that personal information by selecting among options provided with respect to such use, either at the time that you enter the information or at a later time.
If you would like to opt out of the cookies used by other companies who deliver e-mail communications on our behalf or place Primacy advertisements on other Web sites, you may do so by following the options provided by the Network Advertising Initiative at: http://www.networkadvertising.org/optout_nonppii.asp.
How does Primacy secure personal information?
Primacy will take reasonable steps to protect the security of your personal information as it is transmitted from your computer to the Site and our servers, as well as to protect the personal information once we possess it from unauthorized access, disclosure, alteration or destruction. Security measures and tools are in place to help protect against the loss, misuse and alteration of the information under our control. However, no data transmission over the Internet or data storage system can be guaranteed to be 100 percent secure. Please do not send us information you consider confidential via e-mail. It is your personal responsibility to secure your own copies of your passwords and related access codes for any online resources you choose to use.
How may you access and correct your personal information collected by the Site?
To gain access to personal information about you collected by the Site, and to keep it accurate, complete and current, you may contact us using our contact information provided above. Where permitted by law, your ability to access and correct your personal information will be limited where access and correction would inhibit Primacy’s ability to do any of the following: comply with a legal or ethical obligation or to investigate, make or defend legal claims; result in disclosure of personal information about a third party; result in breach of a contract; or entail a disclosure of trade secrets or other proprietary business information belonging to Primacy or a third party.
How may you pose questions about Primacy’s privacy practices?
If you have any questions about this policy or Primacy’s practices involving the collection, use, or disclosure of personal information, you may contact us using our contact information provided above. We will use reasonable efforts to respond promptly within 10-20 business days. We may contact you for follow-up information and may share your inquiry with persons working for Primacy who are responsible for functions related to the subject of your inquiry. Except where required by law, Primacy cannot ensure a response to questions or comments regarding any topics unrelated to this Policy or to Primacy’s privacy practices.
How will I know whether Primacy has updated this Policy?
Primacy may update this Policy periodically. If we decide to change the Policy, we will post the revised version of the Policy on this Site, and if the changes we make to the Policy are material, we may also post a notice that the Policy has been updated on the home page of the Site.
This Policy was last updated on March 9, 2017.