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Account Manager

Department: Account Management
Office: CT, NYC

The Account Manager is responsible for building strong account satisfaction, retention, growth and reference-ability for one or more high priority accounts. Key responsibilities include leading the development of best-in-class marketing solutions for clients including building strong client relationships through regular, proactive, value-added communication.

Responsibilities 

  • Leading digital marketing campaigns based on client go-to-market objectives
  • Driving and delivering flawless client service by maintaining strong relationships with key decisions makers
  • Participating and contributing to the Account Planning process for assigned accounts
  • Being a thought leader: providing recommendations to the client, assisting them with business decisions, having a forward-thinking mindset to move their business forward digitally and within 360 plan
  • Maintaining client relationships outside and beyond specific projects; create opportunities for deeper collaboration and interaction - become a true partner to client
  • Developing statements of work and proposals
  • Proactively seek new business opportunities within assigned accounts in an effort to grow account
  • Meeting sales targets/quotas for designated accounts
  • Staying on top of digital trends and bringing articles, news, etc. to key clients on a regular basis
  • Solid management skills to manage and mentor junior team members

Qualifications

  • 5+ years of marketing experience with agency background desirable
  • Deep digital understanding, ideally with media-driven marketing and website platforms
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Understanding of web site development, marketing, measurement and analytics, content management, digital marketing and internet technology
  • Work in one of our core industries: consumer, financial, education, healthcare or manufacturing

 

We'd love to hear more.

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